Separates danger from inconvenience
A dead outlet and a panel that's hot to the touch are not the same call. It works through your safety questions first, then routes on your rules — so the urgent one doesn't sit behind a quote request.
Electrical calls are safety calls first. A panel that won’t reset, a burning smell from an outlet, half a house with no power — the customer needs to know what’s safe to touch and when someone is coming. Genesis LP answers, works through your triage questions, and books the job before the call ends.
Works with your existing number. No new hardware.
It isn’t negligence — your sparkies are up a ladder and the office closed at five. The call still doesn’t get answered, and on an electrical job the person on the other end is often standing in the dark deciding whether it’s safe to wait.
Safety doesn’t wait for Monday
A burning smell or a panel that’s warm to the touch is not a callback item. If nobody picks up, the customer rings the next electrician — or has a go at it themselves.
85%
of callers who don’t reach a business on the first attempt won’t call back.
Source: Numa, 2021 Small Business Phone ReportThe big jobs start small
Panel upgrades and rewires are among the largest tickets you quote, and they usually begin with an unglamorous after-hours call about a breaker that keeps going.
Five minutes between a dark kitchen and a job on your schedule, with the property made safe in between. Illustrative — an example call, not a recording.
A breaker keeps tripping and half the house is dark. The homeowner calls the first electrician they find.
Not an answering service reading from a card, and not a voicemail box the caller abandons for the next name on the list.
Any burning smell? Anything hot to the touch? Is anyone getting a shock? It works through your safety questions before it discusses scheduling.
It reads the make-safe steps you've given it — which breaker to leave off, what not to touch — so the property is stable while the visit is arranged.
Panel age, what tripped, what's on the circuit. Your sparky arrives knowing what they're walking into instead of guessing from a message pad.
Your first available emergency slot, on your real calendar, before the call ends.
A dead outlet and a panel that's hot to the touch are not the same call. It works through your safety questions first, then routes on your rules — so the urgent one doesn't sit behind a quote request.
It only offers the work you've told it you do. Commercial three-phase, EV chargers, anything outside your ticket — the details get taken down and flagged rather than scheduled.
Live availability, with emergency call-outs kept apart from scheduled installs and inspections. The job is on the board before the call ends.
You decide what's worth waking someone for. Those calls reach a human however you've asked to be reached; everything else is booked or logged for the morning.
Most AI receptionist companies make you request a demo to find out. Here’s ours.
One AI receptionist, answering your phone and booking work.
Phone and text, fully looked after month to month.
More of your busywork automated, not just the phone.
One emergency call-out a month covers it. See full pricing
Only what you've scripted. If you want callers told to leave a breaker off and stay clear until someone arrives, we write that with you. If you'd rather it said nothing beyond “don’t touch it, we’re on our way”, that's what it says.
You define what urgent means for your shop — a burning smell, no power at all, anything hot or arcing — and it triages every call against your rules before it books anything.
It only offers what you've told it you do. If you don't take on commercial three-phase or EV charger installs, it won't put them on your calendar — it takes the details and flags the call for you instead.
It can explain your process and what you'll need from the customer, in your own wording. It won't invent code requirements or promise an inspection date it can't confirm.
No. It answers the line your customers already call.
It takes the details and flags the call rather than guessing at an answer. Every call is logged with what happened, so nothing quietly disappears.
Book 20 minutes and we’ll play you a live AI-answered call for an electrical scenario you pick — a dead circuit at midnight, a panel upgrade enquiry, whatever you get most of. If it doesn’t sound like someone you’d put on your phones, don’t buy it.